How to successfully verify a billing address

If you receive an an error when trying to submit your payment, it may mean the address you entered is not verifying correctly with your credit card's issuing bank.

To fix this error:

  • Confirm that there are no missing characters or misspellings in the name and address you entered, and that the card number you are entering is correct.
  • Make sure that the billing address you are entering is the same billing address that is on file with your card provider. If you have recently moved, for example, this information may be out of date.
  • Enter only the street address on line 1. If your address contains an apartment number, do not add the apartment number in line 1.
  • Contact your credit card's service number and verify the exact spelling of your name and address on file.
  • If your address is on a numbered street, spell out the name of your street. For example, enter "123 10th St." as "123 Tenth St."